Privacy & Security Policy

Your privacy is of great importance to DHI. We strive to be upfront about how we run our business, and are committed to managing your information responsibly. Following this commitment, we have created this Privacy & Security Policy (“Policy”) to let you know how we collect, use, share and protect your personal information.

This Policy applies to consumer information we collect through this website (“Site”). This Policy does not apply to websites that post different statements.

By using this Site you are agreeing to the terms of this Policy.

Information We Collect

When you visit our Site, we do not collect personally identifying information about you, unless you choose to provide such information to us.

Information You Choose to Give Us

When Using Our Online Shopping Cart

When you use our online shopping cart, we collect certain personal information which you voluntarily provide to us. For example, you will typically provide your name, shipping address, email address and phone number so that you may order items.

When Contacting Us

We collect information that you voluntarily provide when contacting us by email or through other direct means.

Information Automatically Collected

As is standard practice for most websites, our Site automatically collects certain information related to your use of our Site. This is done so that we can analyze the performance of our Site and make improvements to it. For example, when visiting our Site, it may collect your internet protocol (IP) address, your computer operating system type, your browser type, the pages you visit on our Site, the time you visit, and the Internet address of a referring website, if any.


As is standard practice for most websites, our Site uses “cookies”. Cookies are small text files stored on your computer when you visit a website. Cookies enable the website to recognize your computer when future visits are made. Cookies help us improve your access to our Site, and provide us with information which we can use to improve our Site. For example, we may use cookies to see which parts of our Site people use and like, and to count visits to our Site.

You may choose to browse our Site without accepting cookies. Cookies can typically be rejected or removed with your browser settings. Many browsers are set to accept cookies until you change your settings. If cookies are disabled, it could affect how our Site works for you.

Tracking Technologies used by Third-Party Services

Like many websites, our Site uses Google Analytics to provide us with useful features such as counting website visits and tracking which parts of our Site people use. You can opt-out of having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information, please see this Google webpage.

Our Site runs on the WordPress platform, with online shopping functionality provided by WooCommerce and PayPal. These third-party services may use their own cookies, web beacons* and other tracking technologies. Each of these third-party services is governed by its own privacy policy and terms of service.

*A web beacon is a tiny object which is usually transparent and is embedded in a web page or email. This technology is used to track a user’s interaction with a website or email. For example, web beacons may be used to count website visitors and to learn what the most popular areas of a website or email are. Such information can be used to improve and optimize a website or email for future users.

Use of Personal Information

We use your personal information as follows:

  • To operate, maintain, and improve our Site, products, and services;
  • To send you information including confirmations, invoices, technical notices, updates, and support and administrative messages;
  • To provide and deliver products and services that you request as a customer;
  • To process and deliver contest entries and rewards;
  • To respond to your comments and questions and provide customer service;
  • To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Sharing of Personal Information

We do not sell or rent your personal information to third parties. Your personal information will only be disclosed with your prior consent or under these limited circumstances:

Service Providers

We may share your personal information with authorized suppliers or service providers who assist with our business operations. We do this so that we can provide you with products and services which you have requested from us.

Legal, Protection, and Safety Purposes

We may share information to comply with laws or to respond to lawful requests, and legal processes. We may also share information to protect the rights and property of DHI, our agents, customers, and others. We may share information to enforce our agreements, policies, and terms of use. We may also share information to protect the safety of our employees and agents, our customers, or any person.

Business Transfers

We may share your personal information in connection with a business deal involving the sale or transfer of all or part of our business or assets. Such deals can include any merger, financing, acquisition, insolvency or bankruptcy transaction or proceeding or similar event.

Sharing of Anonymous Data

We may share aggregated and/or anonymized data with third-parties for their own uses. Such data does not contain any personally identifiable information.

Security of Personal Information

We take reasonable administrative, technical and physical precautions to safeguard against unauthorized access, use, modification, and disclosure of personal information in our custody and control.

Online Shopping at our Site

Our Site uses Secure Sockets Layer technology (SSL) which encrypts information you submit. SSL protects order information such as your name, shipping address and phone number during transport across the Internet.

When you purchase an item from our Site, you will be redirected to PayPal for secure payment processing during checkout. You do not need a PayPal account to checkout, as PayPal accepts credit card payments without having to login to their website.

Please note: When you submit your order, we only receive your name, postal address, email address, and phone number. PayPal DOES NOT supply us with your credit card number, or any other financial information about you. If you have a PayPal account, PayPal DOES NOT share your password or login information with us.

Your order data is stored on our Site’s secure server behind a firewall, and that data DOES NOT contain your credit card number, or any other financial information about you (as described above).

We use WooCommerce, PayPal, Bandcamp, a merchandise fulfillment service, and Canada Post (and other postal services as needed) to process and deliver our customers’ orders. Each of these third-party services is governed by its own privacy policy and terms of service.

Links to Other Websites

Our Site may contain links to other websites which are provided solely as a convenience to you. Please be aware that we are not responsible for and have no control over the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of all websites visited.

Privacy of Children

Our Site is intended for a general audience and is not aimed toward children. We do not knowingly collect personal information from children under 13.

Contacting Us

We welcome your comments or questions about this Policy. Feel free to contact us to:

  • change or correct any information we have about you, if any;
  • have us delete any information we have about you;
  • change your contact choices.

You may contact us through our Site’s Contact page.

This Policy was last updated on November 2, 2020.

This Policy may change over time as our business and customer needs evolve. Such changes to the Policy will be posted here. The date on this page indicates when the most recent updates were made.


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